Subject: Partial Cancellation - 6247355680
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Mon, 14 Dec 2020 08:59:36 -0700 (MST)

Hi Team, 

With reference to the order number: 6247355680 

Kindly assist in cancellation of the following item: 162016789. As per consignment details the item wasn't sent to the customer. Partial cancellation option is coming greyed out. 

Thank you for your help! 

Regards, 
Apoorv 

From: "YASSER LSM" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, December 6, 2020 11:59:17 AM 
Subject: Partial cancel refund issue. 

Hi Team, 

Subject: Partial cancel refund issue. 

ORDER NO : 6247355680 
Order date: Nov 25, 2020 
Partial cancel status: IN PROGRESS 

Issue Description: With reference to the above order, the status of the partial cancel is showing in progress. Now the customer is asking for refund. 

Assistance Required: Kindly do the needful. 

Regards, 
Yasser.