Subject: Re: Late Collection / 8211427398
From: Apoorv Joshi <[email-masked]>
To: Reddy Prasad <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, olm kuwait <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>
Date: Mon, 14 Dec 2020 08:56:12 -0700 (MST)

Dear Reddy, 

Thank you for your prompt response. 

The new RVP is RP1214200002686, kindly assist in arranging the same on priority. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Reddy Prasad" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "olm kuwait" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Rehan Khan" <[email-masked]> 
Sent: Monday, December 14, 2020 8:37:34 PM 
Subject: RE: Late Collection / 8211427398 

Dear Apoorv joshi 

In informed in trailing email this RVP number is not reflecting in system for collection 

Please create new RVP number and share 

Azmat : can you call customer and collect the item tomorrow. 

Customer contact number : 96597559693 

Regards 

Reddy Prasad 

From: Apoorv Joshi <[email-masked]> 
Sent: Monday, December 14, 2020 5:49 PM 
To: Reddy Prasad <[email-masked]> 
Cc: Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; olm kuwait <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rehan Khan <[email-masked]> 
Subject: Re: Late Collection / 8211427398 

External email sender, please take precaution. 

Hi Reddy, 

Please arrange the collection for this return request. Still no items have been collected yet. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "olm kuwait" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 10 December, 2020 22:04:07 
Subject: Re: Late Collection / 8211427398 

Dear Reddy, 

Please assist in arranging the collection on the below case. Still no attempt made on this and no update on the tracking either. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "olm kuwait" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 29, 2020 8:47:17 PM 
Subject: RE: Late Collection / 8211427398 

Hi Below RVP is not reflecting in system 

Please mark for reattempt 

Regards 

Reddy Prasad 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 29, 2020 6:01 PM 
To: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; olm kuwait < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Rehan Khan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late Collection / 8211427398 
Importance: High 

[ mailto:[email-masked] | @olm kuwait ] [ mailto:[email-masked] | 
@Reddy Prasad ] 

For your help please. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 29, 2020 1:51 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Rehan Khan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection / 8211427398 

External email sender, please take precaution. 

Hi Team, 

Please check and do the needful to arrange a collection on a priority basis. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 20 November, 2020 15:22:01 
Subject: Late Collection / 8211427398 

Hi Team, 

The return request was created on 11/3/20 but till now the item has not collected from the customer so we have escalated to the courier team but still no action has been taken on this case. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Nov 1, 2020 

Order ID: 8211427398 

Tracking ID: RP1103200002522 

Ticket number - 1671526 

We are looking forward to your reply. 

Regards 

Rehan 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com