Subject: RE: Partially shipped order// 6242724368
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 14 Dec 2020 14:39:50 +0000

Raised INC0930257<https://landmarkit.service-now.com/incident.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=active%3Dtrue%5Enumber=INC0930257>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]>
Sent: Monday, December 14, 2020 11:41 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Algaili Ahmed <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Partially shipped order// 6242724368

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6242724368

Please assist in cancellation of the below items:
162790433 - - Full Length Textured Leggings with Elasticised Waistband
162741686 - - Full Length Dark Wash Jeggings with Pockets and Elasticated Waistband
161777223 - - Solid Leggings with Elasticised Waistband and Bow Accent
162750912 - - Cable Knit Sweater Leggings with Elasticated Waistband

The above mentioned items were not sent under consignment in this order and the customer is chasing for their refund.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 14, 2020 12:13:33 PM
Subject: Partially shipped order// 6242724368

Hi Team,

Problem Statement: Partial shipping.

Order Date : Nov 16, 2020
Order ID: 6242724368
Tracking ID: FP1116200001898

Issue Description: As per the consignment the customer has received only 7th items out 11th items, kindly assist us to resolve this issue urgently.

The not delivered items are:

162790433 - - Full Length Textured Leggings with Elasticised Waistband
162741686 - - Full Length Dark Wash Jeggings with Pockets and Elasticated Waistband
161777223 - - Solid Leggings with Elasticised Waistband and Bow Accent
162750912 - - Cable Knit Sweater Leggings with Elasticated Waistband

Regards,
Algaily.

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