Subject: RE: Gift card showing expired while the validity is till Feb 5th 2021
From: Mohd Imran <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Abdulqader Ahmed <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Sreejith Radhakrishnan <[email-masked]>, zameer mirza <[email-masked]>, Hemyar Nasser <[email-masked]>
Date: Mon, 14 Dec 2020 13:44:08 +0000

Hi Shakeeb,

Please ask source from where he got this voucher.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, December 14, 2020 3:40 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Abdulqader Ahmed <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Sreejith Radhakrishnan <[email-masked]>; zameer mirza <[email-masked]>; Hemyar Nasser <[email-masked]>
Subject: Re: Gift card showing expired while the validity is till Feb 5th 2021

External email sender, please take precaution.
Hi Team

The case is pending since long time.
Please advise.

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "sreejith radhakrishnan" <[email-masked]<mailto:[email-masked]>>, "zameer mirza" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 7, 2020 12:06:52 PM
Subject: Re: Gift card showing expired while the validity is till Feb 5th 2021

Hi Team,

Please advise.

Regards
shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "sreejith radhakrishnan" <[email-masked]<mailto:[email-masked]>>, "zameer mirza" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 20, 2020 10:05:08 AM
Subject: Gift card showing expired while the validity is till Feb 5th 2021

Hi Team,

Issue statement: Invalid Gift Card

Customer's Eamil ID: [email-masked]<mailto:[email-masked]>
Givt card Number : 1595973730611721912574300
Pin code: 1837

PFA and advise why when the customer tries to apply the gift card it shows Expired.

Need your assistance to close the issue.

Regards
Shakeeb

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com