Subject: RMA showing cancelled.
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 14 Dec 2020 04:24:08 -0700 (MST)

Hi Team, 

Subject: RMA showing cancelled. 

ORDER NO : 9614742788 
RMA TRACKING ID : 46043312114 
RMA No: 1000184475 
Ticket No: 1868801 

Issue Description: As per the hybris, the status of the above RMA is showing cancelled. However, as per the tracking id 46043312114 , the status is showing "Shipment delivered Vishal" on 25 Nov 2020. Now the customer is asking for a refund for the mentioned RMA. 

Assistance Required: Kindly do the needful. 

Regards, 
Yasser.