Subject: Fwd: Refund not processed for Item ID 162394651 - Order ID 8213496140
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 14 Dec 2020 03:26:27 -0700 (MST)

Hi team, 

Any update? 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 12 December, 2020 09:52:51 
Subject: Refund not processed for Item ID 162394651 - Order ID 8213496140 

Hi Team, 

With regards to order ID 8213496140, the ticket 03727032 has been created in the hybris for NP, but the customer has confirmed that he has received this item and he has returned this item as well under AWB RP1203200004238. 

The refund for the remaining returns have been processed, but for this item we are unable to create RMA as the item is showing as NP. 

Kindly assist with the refund for this item. 

Regards, 
Nikhil.