Subject: Re: Late Collection For Order ID 6236128891
From: Seeta Seeta <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Olm Riyadh <[email-masked]>, ArishLaila <[email-masked]>, Ishan Ahuja <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 14 Dec 2020 01:06:23 -0700 (MST)

Hi Akshay, 

Till now the collection is still pending and the customer is constantly emailing us regarding the collection. 

Thanks & Regards, 
Seeta Kunwar 

From: "Akshay Berry" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Olm Riyadh" <[email-masked]>, "ArishLaila" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ishan Ahuja" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 7 December, 2020 16:55:42 
Subject: RE: Late Collection For Order ID 6236128891 

[ mailto:[email-masked] | @Olm Riyadh ] [ mailto:[email-masked] | 
@ArishLaila ] Please arrange return collection asap. 

Customer can be reached on +966569137919 

Tracking ID: RP1029200004165 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi <[email-masked]> 
Sent: Monday, December 7, 2020 11:57 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Ishan Ahuja <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: Late Collection For Order ID 6236128891 

External email sender, please take precaution. 

Hi Team, 

Please assist in arranging the collection on the below case. Customer can be reached on +966569137919. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Ishan Ahuja" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 7, 2020 1:09:55 PM 
Subject: Late Collection For Order ID 6236128891 

Hi Team, 

Problem Statement: Late Collection 

Order Date : Nov 27, 2020 

Order ID: 6236128891 

Tracking ID: RP1029200004165 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on Oct 29, 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. I've already escalated the case but still no reply from courier team. 

Regards, 

Ishan 

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