Subject: Re: Refund Not Processed//Order ID: 6223149990
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 14 Dec 2020 01:03:20 -0700 (MST)

The refund has been processed for the items were under the RMA 1000009747 
and for this RMA 24147394 the AWB is invalid & collection ref is cancelled 
we need proof of returning the items. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, November 18, 2020 2:48:39 AM 
Subject: Refund Not Processed//Order ID: 6223149990 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 11, 2020 
Order ID: 6223149990 
Tracking ID: 46180479494 
RMA: 24147394 & 1000009747 

Assistance Required: Need refund for customer. 

Issue Description: As per the Aramex website the return items have been returned to WH on 10 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb