Subject: Customer complaining that the order is not delivered to her - 6248800075
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 14 Dec 2020 01:00:37 -0700 (MST)

Hi Team, 

With regards to Order ID 6248800075, the customer is complaining that the order was not delivered to her, but as per the online tracking, we can see that the order was delivered under AWB FP1130200005671 on Dec 02. 

We have escalated twice to LMG for POD, but no response received. The customer is complaining that she recived calls 2 times, but the driver is unable to speak in English. 

The customer has requested twice for the email id of the manager. 

Kindly assist. 

Regrads, 
Nikhil.