Subject: Re: Partially shipped order// 6242724368
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 14 Dec 2020 00:41:16 -0700 (MST)

Hi Team, 

With reference to the order number: 6242724368 

Please assist in cancellation of the below items: 
162790433 - - Full Length Textured Leggings with Elasticised Waistband 
162741686 - - Full Length Dark Wash Jeggings with Pockets and Elasticated Waistband 
161777223 - - Solid Leggings with Elasticised Waistband and Bow Accent 
162750912 - - Cable Knit Sweater Leggings with Elasticated Waistband 

The above mentioned items were not sent under consignment in this order and the customer is chasing for their refund. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, December 14, 2020 12:13:33 PM 
Subject: Partially shipped order// 6242724368 

Hi Team, 

Problem Statement: Partial shipping. 

Order Date : Nov 16, 2020 
Order ID: 6242724368 
Tracking ID: FP1116200001898 

Issue Description: As per the consignment the customer has received only 7th items out 11th items, kindly assist us to resolve this issue urgently. 

The not delivered items are: 

162790433 - - Full Length Textured Leggings with Elasticised Waistband 
162741686 - - Full Length Dark Wash Jeggings with Pockets and Elasticated Waistband 
161777223 - - Solid Leggings with Elasticised Waistband and Bow Accent 
162750912 - - Cable Knit Sweater Leggings with Elasticated Waistband 

Regards, 
Algaily.