Subject: Re: Delivery issue
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 14 Dec 2020 00:33:20 -0700 (MST)

Resolved 

From: "yasser lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 6 December, 2020 16:05:57 
Subject: Delivery issue 

Hi Team, 

Problem Statement: Delivery issue. 

Order Date : Nov 27, 2020 
Order No: 9618076068 
Ticket No.:1813378 

Issue Description: Customer placed the above order on Nov 27, 2020 and till now he has not received the order. As per the hybris the order status is in progress, but has no consignment details. The issue was raised to warehouse in child ticket No.1820399, and their response was that the order was shipped on 27-Nov-2020. However, the order has no consignment details till now. 

Assistance Required: Kindly check the case and do the needful. 

Regards, 
Yasser