Subject: Refund not processed// 6245923079
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 13 Dec 2020 19:02:17 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 22-Nov-2020 
Order ID: 6245923079 
Return Tracking ID: CRDSAL0109535820 
Assistance Required: To process the refund. 

Issue Description: The order was marked as RTO but still not updated on the Hybris as NDR, kindly mark it as NDR so that the refund will be processed asap. 

Regards, 
Algaily.