Subject: Re: C&C additional discount in-store purchase on the day of pickup
From: MX GTM <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohammad Shafeeque <[email-masked]>, seeta.seeta <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, MX GTM Manager <[email-masked]>, Mohamed Khairy Ali Mohamed Mansour <[email-masked]>
Date: Sun, 13 Dec 2020 17:49:45 +0000

Dear Mohd ,
kindly be informed that I called the customer's mobile more than once today, but he does not answer.
so please advise .

Best Regards​

Ashraf Ahmed| Head Cashier | MX GTM

Ghanam Tour | Mansoura |Max Egypt

Orient International Trading | Landmark Group
Mobile: +201003100585-01113973037

________________________________
From: Mohd Imran <[email-masked]>
Sent: Sunday, December 13, 2020 9:56 AM
To: MX GTM <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohammad Shafeeque <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: C&C additional discount in-store purchase on the day of pickup

Hi @MX GTM<mailto:[email-masked]>,

Please try to connect customer on +201008766551

Regards,

Mohd. Imran

Customer Support WEB TEAM.

Landmark Tower, Dubai

+971-45172116

From: MX GTM <[email-masked]>
Sent: Saturday, December 12, 2020 10:51 PM
To: Mohd Imran <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohammad Shafeeque <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: C&C additional discount in-store purchase on the day of pickup

Dear Mohammed,

Good Day,

Kindly share customer (contact number)so we could contact

& do the needful accordingly.

Appreciate your usual support.

Many Thanks,

Kindest Regards.

Ahmed Amer

MAX GTM Store Manager

002 -0111 717 6000

Ghanam Tour | Mansoura |Max Egypt

Orient International Trading | Landmark Group

________________________________

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 10, 2020 6:06 PM
To: MX GTM <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C additional discount in-store purchase on the day of pickup

Hi @MX GTM<mailto:[email-masked]>,

Can we get a update on this please.

Regards,

Mohd. Imran

Customer Support WEB TEAM.

Landmark Tower, Dubai

+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 10, 2020 1:48 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: MX GTM <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C additional discount in-store purchase on the day of pickup

External email sender, please take precaution.

Hi Imran,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________

From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "MX GTM" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 8 December, 2020 17:46:19
Subject: RE: C&C additional discount  in-store purchase on the day of pickup

Hi @[email-masked]<mailto:[email-masked]>,

Please help us to close this issue.

Regards,

Mohd. Imran

Customer Support WEB TEAM.

Landmark Tower, Dubai

+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 8, 2020 11:34 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C additional discount in-store purchase on the day of pickup

External email sender, please take precaution.

Hi Team,

Kindly advise what can be done in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________

From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 3 December, 2020 15:57:26
Subject: C&C additional discount  in-store purchase on the day of pickup

Hi team,

Problem Statement: C&C additional discount  in-store purchase on the day of pickup.

Order ID:2000165050 , 2000187321 , 2000195157

Assistance Required: With reference to the the above mentioned orders ,customer complains that he placed the above Click and collect orders and recieved from the the store however  when he tried to avail the " additional discount  in-store purchase on the day of pickup" whenever he was trying to purchase any item the staffs in the store were not allowing him and informing that this discount is not available for you as you have already received the discount offer on online products you have purchased .

Kindly do the needful.

Regards,

Shafeeque

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cmx.gtm%40landmarkgroup.com%7C19d4aa4842064271547a08d89f3c9717%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637434429865133018%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=AYckkDT097uLacTKIZtn%2F5w75Qs6ZQJMgM2cb0LRJ5Q%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com