Subject: Re: Late Collection / 9614946445
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>
Date: Sun, 13 Dec 2020 09:34:28 -0700 (MST)

Hi Team, 

Please arrange the collection for the below case. Agent already escalated to the LMG but no response. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 11 December, 2020 19:02:14 
Subject: Late Collection / 9614946445 

Hi Team, 

​The return request was created on 11/22/20 and till now items have not collected from the customer so we have escalated to the courier team but we have not received any response from their side. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Nov 17, 2020 
Order ID: 9614946445 
Tracking ID: RP112220002072 

Ticket number - 1793754 

We are looking forward to your reply. 

Regards 
Rehan