Subject: Re: approval needed to transfer to refund from My credit to bank account.
From: Seeta Seeta <[email-masked]>
To: SAEEDURRAHMAN CHOUDHARY <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 13 Dec 2020 06:29:39 -0700 (MST)

did you raise jira first to delet his my credit amount, once its done you have to ask the customer to provide us the bank details and ask JIRA team to update that details on hybris. 

After, everything is done then send the email to us, 

Thanks & Regards, 
Seeta Kunwar 

From: "SAEEDURRAHMAN CHOUDHARY" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 13 December, 2020 17:38:20 
Subject: approval needed to transfer to refund from My credit to bank account. 

Hi Team, 

Order ID: 6249195097 

Assistance Required: Approval needed to transfer the refund from My credit to customer's bank account. 

Issue Description: Customer is refusing to accept the refund in his My credit but he wants his refund in his bank account since the order was COD. 

Please advise. 

Regards, 
Saeedurrahman