Subject: MOC: Case id - 1828891 Order Number: 6248758294 Store: ShoeMart21088
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>
Date: Sun, 13 Dec 2020 02:36:27 -0700 (MST)

Hi Team, 

Please be noted that we are not getting any response on the child ticket# 1831432 which was created on 6/12/2020 and now customer is threatening to go the MOC. 
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Problem statement: Order not shipped from the warehouse to the store 

Case id - 1828891 

Order Number: 6248758294 
Order Created: 11/28/2020 

Order Delivery Mode: Store pickup 
Store: ShoeMart21088 
​ 
Assistance required: Urgent delivery to the store and update the order status as ready for pick up 

Kindly note that it's been more than 15 days since the order has been placed and there is no consignment created yet. 

Kindly expedite the process so that it could be ready for pickup as soon as possible. 

Regards, 
Manish