Subject: Re: C&C additional discount in-store purchase on the day of pickup
From: Seeta Seeta <[email-masked]>
To: MX GTM <[email-masked]>
Cc: Mohd Imran <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 13 Dec 2020 00:38:17 -0700 (MST)

Hi Team, 

The customer details are as follow: 

Customer's Name : Saad 
Contact Number : 20502508834 

Thanks & Regards, 
Seeta Kunwar 

From: "MX GTM" <[email-masked]> 
To: "Mohd Imran" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 13 December, 2020 00:20:38 
Subject: Re: C&C additional discount in-store purchase on the day of pickup 

Dear Mohammed, 
Good Day, 

Kindly share customer (contact number)so we could contact 
& do the needful accordingly. 

Appreciate your usual support. 

Many Thanks, 
Kindest Regards. 

Ahmed Amer 
MAX GTM Store Manager 
002 -0111 717 6000 

Ghanam Tour | Mansoura | Ma x E g yp t 

Orient International Trading | Landmark Group 

From: Mohd Imran <[email-masked]> 
Sent: Thursday, December 10, 2020 6:06 PM 
To: MX GTM <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohammad Shafeeque <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: RE: C&C additional discount in-store purchase on the day of pickup 

Hi [ mailto:[email-masked] | 
@MX GTM ] , 

Can we get a update on this please. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta <[email-masked]> 
Sent: Thursday, December 10, 2020 1:48 PM 
To: Mohd Imran <[email-masked]> 
Cc: MX GTM <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Re: C&C additional discount in-store purchase on the day of pickup 

External email sender, please take precaution. 

Hi Imran, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
To: "MX GTM" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Shafeeque" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 8 December, 2020 17:46:19 
Subject: RE: C&C additional discount in-store purchase on the day of pickup 

Hi [ mailto:[email-masked] | 
@[email-masked] ] , 

Please help us to close this issue. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, December 8, 2020 11:34 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: C&C additional discount in-store purchase on the day of pickup 

External email sender, please take precaution. 

Hi Team, 

Kindly advise what can be done in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 3 December, 2020 15:57:26 
Subject: C&C additional discount in-store purchase on the day of pickup 

Hi team, 

Problem Statement: C&C additional discount in-store purchase on the day of pickup. 

Order ID:2000165050 , 2000187321 , 2000195157 

Assistance Required: With reference to the the above mentioned orders ,customer complains that he placed the above Click and collect orders and recieved from the the store however when he tried to avail the " additional discount in-store purchase on the day of pickup" whenever he was trying to purchase any item the staffs in the store were not allowing him and informing that this discount is not available for you as you have already received the discount offer on online products you have purchased . 

Kindly do the needful. 

Regards, 

Shafeeque 

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