Subject: Late Shipping / cancel
From: Seeta Seeta <[email-masked]>
To: ArishLaila <[email-masked]>, sree adhikessavan <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Suvadeep Saha <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 13 Dec 2020 00:05:33 -0700 (MST)

Hi Team, 

The below order is pending from 12/11/2020 out of 3 items 2 items are out of stock , either ship or cancel the order as customer is chasing us. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "ArishLaila" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 28 November, 2020 12:45:37 
Subject: Late Shipping 

Problem Statement: What is the issue (Late Shipping) Warehouse 

Order Date : 12/11/2020 

Order ID: 6241423458 
Tracking ID: NA 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 12/11/2020 and till now he has not received the order. As per the hybris the order consignment is not there and out of 3 items 2 items are partially cancelled. 

Customer is chasing us for his order so we request you to expedite the delivery date as customer is a with us since 2018. 

Thanks & Regards, 
Seeta Kunwar