Subject: Re: KNET Refund - 8377978815
From: "MUBASHER ABDELRHMAN. HAMED" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 13 Dec 2020 00:02:18 -0700 (MST)

Hi Team, 

The Customer provided nearby store address to receive his refund amount. 

Store Address: Center Point The Avenues, Basement Level, Phase 3, The Avenues Mall, Al Kuwayt, Kuwait 

Regards, 
Mubasher. 

From: "MUBASHER ABDELRHMAN. HAMED" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Sent: Sunday, December 13, 2020 12:24:57 PM 
Subject: Re: KNET Refund - 8377978815 

Hi Team, 

Customer provided nearby store address to receive his refund amount. 

Store Address: Center Point The Avenues, Basement Level, Phase 3, The Avenues Mall, Al Kuwayt, Kuwait 

From: "Mustafa Chakki" <[email-masked]> 
To: "Mohammad Shababe Quamar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Anju John" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "MUBASHER" <[email-masked]> 
Sent: Saturday, November 28, 2020 5:51:42 PM 
Subject: RE: KNET Refund - 8377978815 

There has been a mail sent to you for the NOT CAPTURED transctions. 

This is one of them. Please refer the file before raising the mail concerns. 

From: Mohammad Shababe Quamar <[email-masked]> 
Sent: Saturday, November 28, 2020 3:17 PM 
To: Apoorv Joshi <[email-masked]>; Mustafa Chakki <[email-masked]> 
Cc: Anju John <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; MUBASHER <[email-masked]> 
Subject: RE: KNET Refund - 8377978815 

Hi [ mailto:[email-masked] | 
@Mustafa Chakki ] 

Please have a look into this. 

Thanks, 

Shababe Quamar 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, November 27, 2020 6:36 PM 
To: Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Anju John < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Harish Thakor < [ mailto:[email-masked] | [email-masked] ] >; Mustafa Chakki < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; MUBASHER < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: KNET Refund - 8377978815 

External email sender, please take precaution. 

Hi Shababe, 

Please assist in closing the below case. Thank you for your help! 

Order Number: 8377978815 

KNET Ticket: 03588144 

Apologies for mentioning the incorrect order number in previous email. 

Thank you for looking into this. 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mustafa Chakki" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "anju john" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "MUBASHER" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, November 21, 2020 10:42:44 AM 
Subject: KNET Refund - 8377978814 

Hi Team, 

With reference to the order number: 8377978815 

Kindly assist in processing the following KNET ticket on priority: 03588144. My Credits have been blocked for this customer. 

Case pending since Sep 15, 2020. 

Thank you for your help! 

Regards, 

Apoorv 

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