Subject: RE: Call back request - 9618216739
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sun, 13 Dec 2020 06:46:43 +0000

@Shakeeb Arsalan<mailto:[email-masked]> @seeta.seeta<mailto:[email-masked]> Order is collected by the customer.

Please resolve all the ticket related to this.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Akshay Berry
Sent: Saturday, December 12, 2020 1:34 PM
To: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: RE: Call back request - 9618216739

Hi @Shakeeb<mailto:[email-masked]>,

Call back is done, informed the customer that we are following up with the relevant team with the whereabouts of the order and I will keep her updated about the same.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 12, 2020 9:07 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Call back request - 9618216739

External email sender, please take precaution.
Hi Team,

Please assit regarding the following concern.

Regards
shakeeb

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 11, 2020 2:36:59 PM
Subject: Call back request - 9618216739

Hi team,

With regards to Order ID 9618216739, the order was placed on Nov 27 and the status as of now is still 'Ready to Shipped'. We have raised a child ticket and even escalated the concern to the store team for the confirmation.

The customer is asking for a call back today.

Name: Yvonne McCarron
Mobile: +971543358587
Email: [email-masked]<mailto:[email-masked]>

Regards,
Nikhil.

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