Subject: refund hypris problem
From: AHMED OMER <[email-masked]>
To: Apoorv Joshi <[email-masked]>, shakeeb arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 12 Dec 2020 16:10:07 -0700 (MST)

Ticket no : 1862396 

Hi Team, 

Problem Statement: Late Delivery 
Order Date : 22 Nov 2020 
Order ID: 6245794495 
Tracking ID: SD000526304 

assistant required : the order not been canceled may times by our agents and all of the cancelation attempts failed, now the customer is asking for his refund please assist us to close this case.