Subject: RE: C&C Delay - 6247216108
From: Max Dareenmalldammam <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Rehan Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 12 Dec 2020 18:58:58 +0000

Hi,

Order received and same been communicated to the customer to collect.

Regards,
Ravi Kumar
From: Apoorv Joshi [mailto:[email-masked]]
Sent: Saturday, December 12, 2020 2:20 PM
To: Max Dareenmalldammam <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Rehan Khan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: C&C Delay - 6247216108

External email sender, please take precaution.
Hi Team,

Please assist in checking with the store if the order is available there already as the order status is still showing ready to ship. If so, please ask them to contact the customer on priority and handover their order.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 12, 2020 4:45:07 PM
Subject: Late Shipping (C&C) / 6247216108

Hi Team,

The customer has placed his order on Nov 25, 2020 but still the order has not shipped so we have escalated to the warehouse but we have not received any response from their side.
So we request you please do the needful and help us to resolve this issue.

Order Date: Nov 25, 2020
Order ID: 6247216108
Tracking ID: 624721610822999991
Store ID: Max60135

Ticket number - 1842034
Child Ticket number - 1842520

We are looking forward to your reply.

Regards
Rehan

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