Subject: Re: Late delivery: Case id - 1785849 Order Number: 6248855921 AWB - FP1129200002197
From: Bm Olmjeddah <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Olm Jeddah <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 12 Dec 2020 18:51:10 +0000

Hi

the order status is RTO

Regards

Ali Mohammed Al-Shaebi

Jeddah, KSA

Mobile :+966544605236
Email: [email-masked]<mailto:[email-masked]>

Landmark Arabia.  I PO Box 23679 | Jeddah 21436 l Saudi Arabia

________________________________
From: Jessie Caparas <[email-masked]>
Sent: Saturday, December 12, 2020 7:17 AM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; ArishLaila <[email-masked]>; Bm Olmjeddah <[email-masked]>; Olm Jeddah <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Late delivery: Case id - 1785849 Order Number: 6248855921 AWB - FP1129200002197

@ArishLaila<mailto:[email-masked]> @Bm Olmjeddah<mailto:[email-masked]> @Olm Jeddah<mailto:[email-masked]>

For your urgent help.

There has been no progress from December 3rd.

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, December 11, 2020 4:35 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Late delivery: Case id - 1785849 Order Number: 6248855921 AWB - FP1129200002197

External email sender, please take precaution.

Hi Team,

Kindly assist us in the delivery of the below order as the customer is still chasing us for the same and we are not getting any update from the courier team.

Problem statement - Late delivery - Incorrect contact number

Correct contact number: +966 546 332 049

Case id - 1785849

Order Number: 6248855921

Order Created: 11/28/2020

AWB - FP1129200002197

Assistance required: Update the  contact number and deliver the shipment accordingly

Kindly note that the customer could be reached on the above number. We request you to please arrange the delivery for the above order on priority today only as the customer is chasing us for his order.

Regards,

Manish

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