Subject: RE: Refund Not initiated yet Case id - 1806669 Order Number: 9615371270
From: Deepak Damodaran <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 12 Dec 2020 11:41:26 +0000

Hi Jessie,

This order also we have processed.

RETURN_ORDER
SALES_ORDER_NO
ORG_CODE
ORDER_DATE
STATUS
COURIER_PARTNER
AWB_NO
CLASSIFICATION
RETURN_CREATE_DATE
LAST_UPDATE_DATE
USER_ID
ITEM_ID
CONCEPT_NAME
RETURN_QTY
RECEIVED_QTY
1000190641
9615371270
LMG_UAE
2020-11-20T14:57:25.000+04:00
NEW
ARA
46043443784
RVP
2020-11-20T14:57:36.000+04:00
2020-11-26T17:26:00.000+04:00
78368
161675189
Splash
1
1

Thanks & Regards,
Deepak D

From: Jessie Caparas <[email-masked]>
Sent: Saturday, December 12, 2020 2:06 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Deepak Damodaran <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Refund Not initiated yet Case id - 1806669 Order Number: 9615371270
Importance: High

@Deepak Damodaran<mailto:[email-masked]>

Can you please check on the below return?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 12, 2020 11:49 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund Not initiated yet Case id - 1806669 Order Number: 9615371270

External email sender, please take precaution.
Hi Team,

Kindly assist us in the below as the status of the RMA - 1000190641 is reached at warehouse, No action taken on child ticket# 1831290

Thank you for your help!

Best Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 12 December, 2020 13:10:04
Subject: Refund Not initiated yet  Case id - 1806669 Order Number: 9615371270

Hi Team,

Kindly assist us to get the refund processed for the below return as we are not getting the response on child ticket# 1831290 which was created on 6 Dec, 2020.

Problem statement: Refund Not initiated yet

Case id - 1806669
Order Number: 9615371270
Order Created: 11/18/2020
Tracking id - 46043443784

Return request created: 20/11/2020
RMA - 1000190641

Assistance Required: Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse on 11/27/2020 still the refund for the same has not been initiated.

Regards,
Manish
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