Subject: RE: POD require for order number:​6487551736
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, ArishLaila <[email-masked]>
Cc: Olm Riyadh <[email-masked]>, Bm olmriyadh <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>, MUBASHER <[email-masked]>, M Ataullah <[email-masked]>
Date: Sat, 12 Dec 2020 10:27:56 +0000

@ArishLaila<mailto:[email-masked]>

Any update on the below POD request?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, December 12, 2020 11:18 AM
To: Mohd Imran <[email-masked]>
Cc: Olm Riyadh <[email-masked]>; Bm olmriyadh <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ahmed Fathalrahman, Alsharif. Ahmed <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Malik Ismail <[email-masked]>; MUBASHER <[email-masked]>; M Ataullah <[email-masked]>
Subject: Re: POD require for order number:​6487551736
Importance: High

External email sender, please take precaution.
Hi Imran

Requesting you to assist us in the below case on urgent basis.

Regards
Ataullah

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 4 December, 2020 20:27:58
Subject: RE: POD require for order number:​6487551736

Hi @Olm Riyadh<mailto:[email-masked]> @Bm olmriyadh<mailto:[email-masked]> @Ramesh Gottimukkala<mailto:[email-masked]>,

Please get the below POD arranged.

Order number:​6487551736,
Tracking ID:FP05030002075.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 4:45 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ahmed Fathalrahman, Alsharif. Ahmed <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: POD require for order number:​6487551736
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly look into this and help us in closing this case. and this case is pending since 31 Oct 2020 with us, however it was escalated multiple times to the courier team but no revert from them.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Rydconloc Logistics" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 20 November, 2020 08:59:37
Subject: POD require for order number:​6487551736

Hi Team,

With reference to the order number:​6487551736, the order is marked as delivered on 5/7/20 6:07 PM under Tracking ID:FP05030002075. However, the customer contacted us 31st Oct stating he never received the order. The customer has also shared the messages which he received from our side. Where we have informed the customer that your order is rejected by customer.

The agent has already escalated the case to concerned team for POD, but we never received any update from them.

Requesting you to kindly assist us in this case and provide us the resolution asap.

Thanks & Regards,
Seeta Kunwar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com