Subject: Re: Refund Not initiated yet Case id - 1806669 Order Number: 9615371270
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 12 Dec 2020 00:48:36 -0700 (MST)

Hi Team, 

Kindly assist us in the below as the status of the RMA - 1000190641 is reached at warehouse, No action taken on child ticket# 1831290 

Thank you for your help! 

Best Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 12 December, 2020 13:10:04 
Subject: Refund Not initiated yet Case id - 1806669 Order Number: 9615371270 

Hi Team, 

Kindly assist us to get the refund processed for the below return as we are not getting the response on child ticket# 1831290 which was created on 6 Dec, 2020. 

Problem statement: Refund Not initiated yet 

Case id - 1806669 
Order Number: 9615371270 
Order Created: 11/18/2020 
Tracking id - 46043443784 

Return request created: 20/11/2020 
RMA - 1000190641 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 11/27/2020 still the refund for the same has not been initiated. 

Regards, 
Manish