Subject: RE: Late Delivery For Order ID 6247855252
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 12 Dec 2020 04:21:37 +0000

@[email-masked]<mailto:[email-masked]>

As per CS team, there has been no revert related to the below delivery follow up.

Need your update and help.

Tracking ID 46384564063

Phone Number : 0563856078
Secondary Phone Number : 0570246761
Address : jubail garb al mazara Abu Ali road near Khonaini Phermacy Altema camp 1

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, December 11, 2020 6:22 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ishan Ahuja <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Late Delivery For Order ID 6247855252

External email sender, please take precaution.
Hi Team,

Please assist in arranging the delivery on the below case. We have provided Aramex customer's details multiple times however, not getting any revert on the same.

Appreciate your assistance in closing this case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 11, 2020 2:18:46 PM
Subject: Late Delivery For Order ID 6247855252

Hi Team,

Problem Statement: Late Delivery

Order Date : Nov 26, 2020
Order ID: 6247855252
Tracking ID: 46384564063
Phone Number : 0563856078
Secondary Phone Number : 0570246761
Address : jubail garb al mazara Abu Ali road near Khonaini Phermacy Altema camp 1

Assistance Required: Need urgent delivery

Issue Description: The order was shipped on 11/27/20 1:14 PM but still not delivered to the customer. I've already escalated the case to the aramax team still no reply from them.

We request you please contact with him on both of his mobile numbers as well regarding to deliver your order number - 0563856078 & 0570246761

Thank you for your help!

Regards,
Ishan

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