Subject: late refund
From: AHMED OMER <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, shakeeb arsalan <[email-masked]>
Date: Fri, 11 Dec 2020 15:49:38 -0700 (MST)

Ticket no: 1784957 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 15 Nov 2020 
Order ID: 6242376469 
Tracking ID: RP1117200002169 
RMA: 1000175978 
Assistance Required: Need refund for customer. 
Issue Description: As per the Aramex website the return items has been returned to WH on 19 Nov 2020 and till now the RMA not processed a child ticket was made 12 days ago kindly check and process the RMA asap and update us. 

Regards, 
Ahmed Omer