Subject: Missing item Home centre/ 8398666151
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 11 Dec 2020 12:14:57 -0700 (MST)

Hi Team, 

Problem Statement: Missing item 
Order Date : Aug 21, 2020 
Order ID: 8398666151 
Tracking ID: 00118000018281514 
Missing item: 161615470 - - Verona 3-Seater Fabric Sofa 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 4 items but as per the customer he/she has only received 3 items, Under the consignment details we can see that all 4 items has been shipped/Delivered from our side. 

Customer history: 1 ITEMS OUT OF 4 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 161615470 - - Verona 3-Seater Fabric Sofa KWD129.00 

Regards, 
Asjad.