Subject: Re: Late Shipping
From: Seeta Seeta <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: maxwhryd ecom <[email-masked]>, ArishLaila <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, raghu pillai <[email-masked]>, Suvadeep Saha <[email-masked]>, sree adhikessavan <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Fri, 11 Dec 2020 08:25:05 -0700 (MST)

Hi Imran, 

As the order is pending since Oct. can we proceed with the cancellation of the order as customer is chasing us . 

Thanks & Regards, 
Seeta Kunwar 

From: "maxwhryd ecom" <[email-masked]> 
To: "Mohd Imran" <[email-masked]> 
Cc: "ArishLaila" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "raghu pillai" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Sent: Saturday, 28 November, 2020 17:59:22 
Subject: RE: Late Shipping 

Dear Imran , 

Below Said Order Technical issue .PFB , the SR No : for your reference 

INC0911944 

Thanks 

Esaf 

From: Mohd Imran <[email-masked]> 
Sent: Saturday, November 28, 2020 2:34 PM 
To: Maxwhryd Ecom <[email-masked]> 
Cc: ArishLaila <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]> 
Subject: RE: Late Shipping 

Hi [ mailto:[email-masked] | 
@Maxwhryd Ecom ] Esaf, 

Is there any update on this please. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, November 28, 2020 1:10 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Maxwhryd Ecom < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Raghu Pillai < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Sree Adhikessavan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Late Shipping 

External email sender, please take precaution. 

Hi Team, 

Kindly get below order shipped and delivered to the customer as customer is chasing us . 

Thanks & Regards, 
Seeta Kunwar 

From: "maxwhryd ecom" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "ArishLaila" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "raghu pillai" < [ mailto:[email-masked] | [email-masked] ] >, "Suvadeep Saha" < [ mailto:[email-masked] | [email-masked] ] >, "sree adhikessavan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 26 November, 2020 15:39:22 
Subject: RE: Late Shipping 

Dear team , 

Below Said Order Technical issue .PFB , the SR No : for your reference 

INC0911944 

Thanks 

Esaf 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 26, 2020 1:03 PM 
To: ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Raghu Pillai < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Sree Adhikessavan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Maxwhryd Ecom < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Late Shipping 

External email sender, please take precaution. 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) Warehouse 

Order Date : 27/10/2020 

Order ID: 6236433851 

Tracking ID: NA 

Child ticket: 1685709 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 27/10/2020 and till now he/she has not received the order. As per the hybris there is no consignment. 

Customer is chasing us for her order so we request you to expedite the delivery date as customer is a with us since 2018. 

Thanks & Regards, 
Seeta Kunwar 

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