Subject: Re: Late Delivery For Order ID 6247855252
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 11 Dec 2020 07:22:20 -0700 (MST)

Hi Team, 

Please assist in arranging the delivery on the below case. We have provided Aramex customer's details multiple times however, not getting any revert on the same. 

Appreciate your assistance in closing this case. Thank you for your help! 

Regards, 
Apoorv 

From: "Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, December 11, 2020 2:18:46 PM 
Subject: Late Delivery For Order ID 6247855252 

Hi Team, 

Problem Statement: Late Delivery 

Order Date : Nov 26, 2020 
Order ID: 6247855252 
Tracking ID: 46384564063 
Phone Number : 0563856078 
Secondary Phone Number : 0570246761 
Address : jubail garb al mazara Abu Ali road near Khonaini Phermacy Altema camp 1 

Assistance Required: Need urgent delivery 

Issue Description: The order was shipped on 11/27/20 1:14 PM but still not delivered to the customer. I've already escalated the case to the aramax team still no reply from them. 

We request you please contact with him on both of his mobile numbers as well regarding to deliver your order number - 0563856078 & 0570246761 

Thank you for your help! 

Regards, 
Ishan