Subject: Re: C&C Missing Items - 6241063148
From: Apoorv Joshi <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: ArishLaila <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Willksina <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 11 Dec 2020 07:10:13 -0700 (MST)

Hi Imran, 

Customer no longer wish to receive the remaining items as they have already left the country and is asking for their refund. Please assist in partial cancellation of the mentioned items as the partial cancellation option is greyed out. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohd Imran" <[email-masked]> 
To: "ArishLaila" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Willksina" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, November 28, 2020 5:03:17 PM 
Subject: RE: C&C Missing Items - 6241063148 

Hi [ mailto:[email-masked] | 
@ArishLaila ] , 

Please help us to get this below concerned order dispatched or cancelled. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, November 28, 2020 1:16 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Willksina <[email-masked]> 
Subject: C&C Missing Items - 6241063148 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 6241063148 

Store Code: Centrepoint - 21176 

As per the consignment details we have only sent 4 items in this order out of 10 items, customer wish to know when they will be receiving the remaining items. We raised child ticket under #1753214 to check whether the remaining items will be shipped or have been shipped but no action done on the same. 

We request you to please advise if the following items can be arranged in this case or assist in cancelling them so customer can receive a refund for the same: 

157805556 - - flormar Blush On Compact Powder 

157018701 - - Maybelline New York Baby Skin Instant Pore Primer 

160916989 - WetNWild - wet n wild Blush Brush - QTY 2 

157076454 - - flormar Supermatte Lipstick 

161472138 - - Metallic Beaded Dangling Earrings with Pushback Closure - QTY 2 

162321377 - - Embellished Earrings with Pushback Closure - QTY 2 

Please look into this and advise further. Thank you for your help! 

Regards, 

Apoorv 
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