Subject: Re: Wrong Delivery // 6490290931 // S001263573867
From: Seeta Seeta <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Prakash Iyangar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Hemyar Nasser <[email-masked]>, jessie caparas <[email-masked]>, escalations dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, M Ataullah <[email-masked]>
Date: Fri, 11 Dec 2020 06:29:10 -0700 (MST)

Hi Imran, 

Requesting you to assist us in the below case on urgent basis. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohd Imran" <[email-masked]> 
To: "Prakash Iyangar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Hemyar Nasser" <[email-masked]>, "jessie caparas" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Saturday, 5 December, 2020 19:54:19 
Subject: RE: Wrong Delivery // 6490290931 // S001263573867 

Hi Prakash, 

Kindly approve refund for below order, as per customer he didn’t received it and as per courier they marked it as delivered. 

Order ID: 6490290931 

Tracking ID: S001263573867 

Amt- SAR 215 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta <[email-masked]> 
Sent: Saturday, December 5, 2020 1:51 PM 
To: Mohd Imran <[email-masked]> 
Cc: Prakash Iyangar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Hemyar Nasser <[email-masked]>; Jessie Caparas <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Musalman <[email-masked]> 
Subject: Re: Wrong Delivery // 6490290931 // S001263573867 
Importance: High 

External email sender, please take precaution. 

Hi Imran 

Any update? 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Prakash Iyangar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Hemyar Nasser" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "jessie caparas" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 28 November, 2020 13:50:30 
Subject: RE: Wrong Delivery // 6490290931 // S001263573867 

Hi Prakash, 

Kindly approve refund for below order, as per customer he didn’t received it and as per courier they marked it as delivered. 

Order ID: 6490290931 

Tracking ID: S001263573867 

Amt- SAR 215 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, November 27, 2020 7:22 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Hemyar Nasser < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Wrong Delivery // 6490290931 // S001263573867 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Please note that the customer claiming he did not received the order except only message received on his mobile from courier team, however it was escalated to the courier team they replayed us that the delivery has been done to the same address. please find the attachment and advice us further ASAP. 

Thanks & Regards, 
Seeta Kunwar 

From: "Hemyar Nasser" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 10 November, 2020 22:52:27 
Subject: POD 

Hi team, 

Problem Statement: proof of delivered. 

Order Date : May 9, 2020 

Order ID: 6490290931 

Tracking ID: S001263573867 

Assistance Required: Need proof of delivery . 

Issue Description: the customer complaining about late of delivery , as per shipa the order has been delivered on 5/16/20. but customer confirm he did not received it, please check and do the needful. 

Regards, 

Hemyar 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com