Subject: Late delivery: Case id - 1785849 Order Number: 6248855921 AWB - FP1129200002197
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 11 Dec 2020 05:34:58 -0700 (MST)

Hi Team, 

Kindly assist us in the delivery of the below order as the customer is still chasing us for the same and we are not getting any update from the courier team. 

Problem statement - Late delivery - Incorrect contact number 

Correct contact number: +966 546 332 049 

Case id - 1785849 
Order Number: 6248855921 
Order Created: 11/28/2020 
AWB - FP1129200002197 

Assistance required: Update the contact number and deliver the shipment accordingly 

Kindly note that the customer could be reached on the above number. We request you to please arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish