Subject: RE: Late Collection Case id - 1762086 Order ID: 8211514803 Tracking ID: RP1104200004141
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, olm kuwait <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 11 Dec 2020 11:58:46 +0000

@olm kuwait<mailto:[email-masked]> @Reddy Prasad<mailto:[email-masked]>

For your help please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, December 11, 2020 3:40 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Late Collection Case id - 1762086 Order ID: 8211514803 Tracking ID: RP1104200004141

External email sender, please take precaution.

Hi Team,

Kindly assist in arranging the collection for the below return as the custumer has update the contact number - +965 65152371 and +965 51763765 and we are not getting any response from the courier team.

Problem Statement: What is the issue (Late Collection) Courier Team

Case id - 1762086
Order Date: 1/11/2020
Order ID: 8211514803
Tracking ID: RP1104200004141

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 4/11/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Manish
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