Subject: status update
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, AHMED OMER <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 6 Dec 2020 16:45:28 -0700 (MST)

Hi Team, 

Kindly assist us to update the order status to delivered as customer already received the order. 

Order ID: 6239179824 
Tracking id: 46377556643 

Regards, 
Fauzan 

From: "AHMED OMER" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, December 3, 2020 1:40:39 AM 
Subject: status update 

with reference to the ticket no : 

Hi Team, 

Problem Statement: Hypris statue update 
Order Date : 5 Nov 2020 
Order ID: 6239179824 
Tracking id: 46377556643 

Assistance Required: Need urgent status update. 
Issue Description: The Customer complaining the she can't create a return request due to the the order current status (in progress), same time the tracking shows the order is already delivered as the customer conform the delivery, so kindly update the order status asap. 

Regards, 
Ahmed Omer