Subject: Re: Refund is Not Processed
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Osam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 6 Dec 2020 15:47:31 -0700 (MST)

Refunded 

Regards, 
Fauzan 

From: "Osam" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, November 30, 2020 2:36:19 AM 
Subject: Refund is Not Processed 

​Hi Team, 

Problem Statement: Refund is not processed 
1- 
Order Date :​07-Nov-2020 
Order ID:​6239764146 
Tracking ID:​46378558984 

2- 
Order Date :26-Oct-2020 
Order ID:6236123585 
Tracking ID:46379196636 
Issue Description: Customer is asking for the refund of his orders and as per the hybris the return request has been cancelled for the tow orders, However the tracking id is showing that the items is delivered to the warehouse on 16 Nov 2020, kindly check and do the needful. 
Regards, 
Osam Qaid