Subject: Refund not processed #6238746689
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Sun, 6 Dec 2020 04:52:50 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 4, 2020 
Order ID: 6238746689 
Child Ticket: 1798597 
Return Tracking ID: 46379467890 
RMA : 1000157480 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for 2 items and we have checked with the tracking number that the items have been delivered to the warehouse on 18 Nov 2020 but according to the hybris the refund has been not processed yet, So we request you to check under RMA 1000157480 and kindly process the refund as soon as possible. 

Regards, 
Samer