Subject: Re: Late Collection #9615132395
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Samer Salmeh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 6 Dec 2020 03:22:18 -0700 (MST)

Hi Team, 

With reference to the order number 9615132395, the customer has raised a return request RP111920004505 on 19/11/20 and till now the items has not collected from the customer. 

Requesting you to kindly arrange the collection asap. 

Thanks & Regards, 
Seeta Kunwar 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Saturday, 5 December, 2020 16:44:50 
Subject: Late Collection #9615132395 

Hi Team, 

We have escalated many times for LMG for collection through ticket 1752784. 

Problem Statement: Late Collection 
Order ID: 9615132395 
Order Date : Nov 18, 2020 
Tracking ID: RP111920004505 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 19/11/2020 and till now the item has not collected from the customr so kindly arrange the collection on priority basis. 

Regards, 
Samer