Subject: Re: refund approval case ID: 1641079
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 6 Dec 2020 01:23:31 -0700 (MST)

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 1 December, 2020 19:03:26 
Subject: Re: refund approval case ID: 1641079 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 28 November, 2020 12:53:20 
Subject: Re: refund approval case ID: 1641079 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 22 November, 2020 13:13:57 
Subject: Re: refund approval case ID: 1641079 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 19 November, 2020 14:13:12 
Subject: Re: refund approval case ID: 1641079 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 17 November, 2020 12:26:21 
Subject: Re: refund approval case ID: 1641079 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 14 November, 2020 09:54:01 
Subject: Re: refund approval case ID: 1641079 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 10 November, 2020 08:36:34 
Subject: Re: refund approval case ID: 1641079 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 8 November, 2020 09:43:17 
Subject: refund approval case ID: 1641079 

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1641079 

Order Date : Oct 23, 2020 

Order ID: ​6235431090 

Tracking ID : ​SD000258653 

Total Price : ​SAR39 

Issue Description : 
The order was placed on Oct 23, 2020 and he raised a return request and he handed over the items to the courier partner on as per the customer , he did not have any return receipt to share. 

kindly note that he returned all the items but we have the record of 7 items return while customer's claim is that he returned 8 items but he got the refund of 7 items 

items detail: 
162645075 - - Round Date Bowl with Conical Lid - 7 cms SAR39.00 LIFESTYLE QTY 1 

Case history : The customer reached out to us on 2 Nov 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 3/26/20 and this is his 5th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif