Subject: Refund Follow up! // 6226991308 // 1559422
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 5 Dec 2020 23:31:22 -0700 (MST)

Hi Team, 

Kindly update us and help us closing the case. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 30 November, 2020 13:55:14 
Subject: Re: Refund Follow up! // 6226991308 // 1559422 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 24, 2020 

Order ID: 6226991308 
Return Tracking ID: 44945825083 
Assistance Required: Need refund to customer 
RMA: 1000026742 

Issue Description: Customer raised a return request for 2 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1591407 has been created, and as per the update, no items have been returned to us. 

Items: 162162411 - - Slim Fit Solid Shirt with Long Sleeves and Spread Collar, Price: SAR 39 
162482092 - - Sustainable Textured Polo T-shirt with Short Sleeves, Price: SAR 35 

Customer history: CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 23 October, 2020 18:50:01 
Subject: Refund Follow up! // 6226991308 // 1559422 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 24, 2020 

Order ID: 6226991308 
Return Tracking ID: 44945825083 
Assistance Required: Need refund to customer 
RMA: 1000026742 

Issue Description: Customer raised a return request for 2 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1591407 has been created, however no update has been received from the team. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh