Subject: late collection case ID: 1769886
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 5 Dec 2020 22:38:44 -0700 (MST)

Problem Statement: late collection 
Order Date : Nov 14, 2020 
Order ID: 6242225687 
return tracking ID : 46386188402 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on Nov 14, 2020 with the order id 6242225687 , and he raised return request but the item has not been collected yet. 
now Aramex is asking for collection reference ID: which we do not have. 

please do needful. 

regards 
ammar asif