Subject: Fwd: Complaint about the offline store
From: Prakash Iyangar <[email-masked]>
To: Gokul Venugopal <[email-masked]>, Kelly Louise Thompson <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 6 Dec 2020 04:45:44 +0000

Gokul/ Kelly,

Can you please action as required.

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, December 6, 2020 4:47 AM
To: Prakash Iyangar; Mahender Singh
Cc: AVNESH CHITTIMALA; Shakeeb Arsalan; seeta.seeta; Apoorv Joshi; Escalations Dxbteam
Subject: Complaint about the offline store

External email sender, please take precaution.

Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "AVNESH CHITTIMALA" <[email-masked]>
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Sent: Friday, December 4, 2020 11:56:03 PM
Subject: Complaint about the offline store

Hi Team,

With reference to the ticket ID:- #1822886<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fa%2Ftickets%2F1822886&data=04%7C01%7Cprakash.iyangar%40landmarkgroup.com%7Cd4ecb1b094434d52853608d899808f2c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637428124728981253%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=k5dBIk6ZWKkFHWPEzbRoMGi0qGems4IkzeQEbhTpdMM%3D&reserved=0>

Customer visited the Max store at Oasis center for purchasing the products and customer found the store in unhygienic conditions and footwear with the store were not at all cleaned.He complained the manager about the condition of the  products and manager asked the staff members to clean all the products in front of the customer.

Customer is very irate and informed to make sure, that products which are not for sale should not be displayed and selling items must be in hygiene condition.

Also informed, he posted on Facebook and it is not displaying Customer is threatening about to raise a dispute with the consumer court and newspaper office for publication.

Please pay close attention towards the case and contact the customer as soon as possible with all the details of next core of action plan.

Kindly arrange a call back to the customer. Please find below for customer details :-

Customer Name: Mathew Litty
Mobile 0501359672
Dubai
UAE

Thank you in advance.

Regards,
Anvesh

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com