Subject: Re: Return Item Issue / 8214846425
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Rehan Khan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 5 Dec 2020 19:30:35 -0700 (MST)

Hi 

Refunded to my credit 

Regards, 
Fauzan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, December 2, 2020 9:50:41 PM 
Subject: Return Item Issue / 8214846425 

Hi Team, 

As per the tracking number the return item has not been collected. However, customer confirmed with us that he returned his item to the courier partner, so we have escalated to the warehouse for the information if they've received the return items or not but warehouse informed us that they've not received the return items yet. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Nov 17, 2020 
Order ID: 8214846425 
Tracking ID: RP1120200007630 
RMA: 1000191852 
Ticket number - 1546883 

We are looking forward to your reply. 

Regards 
Rehan