Subject: RE: Refund to be process(6220827954)
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 5 Dec 2020 23:50:56 +0000

Hi Fauzan,

Refund processed.

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, December 6, 2020 3:29 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Refund to be process(6220827954)

External email sender, please take precaution.
Hi Team,

Kindly assist us in processing the refund for the below order as we have checked in BI Oracle no return item is not showing received yet.

Regards,
Fauzan

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 3, 2020 1:14:07 AM
Subject: Refund to be process(6220827954)

Hi Team,

Parent Ticket: 1733313
Child Ticket: 1757185

Problem Statement: Refund Not Processed
Order Date : Sep 02, 2020
Order ID: 6220827954
Return Tracking ID: 46128673430
Assistance Required: Need Urgent refund

Issue Description: Customer raised a return request for 01 item and as per customer he handed over 01 item to the courier team and as per the courier team they delivered the items to the warehouse on Sep 10, 2020.

But according to the hybris the refund has been not processed for 01 item, So we request you to check under RMA 24146026 how many item has been received in our warehouse.

Regards,
Abhishek

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