Subject: Re: Late Collection: Case id - 1575589 Order Date: 9/26/2020 Order ID: 6227520949
From: Manish Kumar <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 5 Dec 2020 06:58:53 -0700 (MST)

Hi Team, 

We request you to please arrange the collection as the customer is highly frustrated. 

Regards, 
Manish 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "ArishLaila" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohd Imran" <[email-masked]>, "ksalmglogistics Rydconloc" <[email-masked]>, "Olm Riyadh" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, December 4, 2020 12:13:38 AM 
Subject: RE: Late Collection: Case id - 1575589 Order Date: 9/26/2020 Order ID: 6227520949 

[ mailto:[email-masked] | @ArishLaila ] 

Reminder again. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, December 3, 2020 9:20 AM 
To: Jessie Caparas <[email-masked]> 
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Mohd Imran <[email-masked]>; ArishLaila <[email-masked]>; ksalmglogistics Rydconloc <[email-masked]>; Olm Riyadh <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Re: Late Collection: Case id - 1575589 Order Date: 9/26/2020 Order ID: 6227520949 

External email sender, please take precaution. 

Hi Jessie, 

Kindly assist on the below, collection still not done. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] >, "ArishLaila" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "ksalmglogistics Rydconloc" < [ mailto:[email-masked] | [email-masked] ] >, "Olm Riyadh" < [ mailto:[email-masked] | [email-masked] ] >, "Ramesh Gottimukkala" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, November 27, 2020 11:06:54 AM 
Subject: RE: Late Collection: Case id - 1575589 Order Date: 9/26/2020 Order ID: 6227520949 

[ mailto:[email-masked] | @ArishLaila ] 

Can you please help on this. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, November 27, 2020 3:25 AM 
To: Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Cc: ksalmglogistics Rydconloc < [ mailto:[email-masked] | [email-masked] ] >; Olm Riyadh < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection: Case id - 1575589 Order Date: 9/26/2020 Order ID: 6227520949 

External email sender, please take precaution. 

Hi Imran, 

Please note that no action has been taken for the below collection after 10/14/2020. 

We request you to please assist us for the same. 

Regards, 

Manish 

From: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ksalmglogistics Rydconloc" < [ mailto:[email-masked] | [email-masked] ] >, "Olm Riyadh" < [ mailto:[email-masked] | [email-masked] ] >, "ramesh gottimukkala" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 22 November, 2020 20:05:46 
Subject: RE: Late Collection: Case id - 1575589 Order Date: 9/26/2020 Order ID: 6227520949 

Hi [ mailto:[email-masked] | 
@ksalmglogistics Rydconloc ] [ mailto:[email-masked] | 
@Olm Riyadh ] , 

Please arrange below pickup on priority. 

Order ID: 6227520949 

Tracking ID: RP10130001575 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 22, 2020 2:34 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; ksalmglogistics Rydconloc < [ mailto:[email-masked] | [email-masked] ] >; Olm Riyadh < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection: Case id - 1575589 Order Date: 9/26/2020 Order ID: 6227520949 

External email sender, please take precaution. 

Hi Team. 

Please assist in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Olm Riyadh" < [ mailto:[email-masked] | [email-masked] ] >, "Rydconloc Logistics" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 18 November, 2020 04:01:30 
Subject: Re: Late Collection: Case id - 1575589 Order Date: 9/26/2020 Order ID: 6227520949 

Hi Team, 

Please assist us on the below collection as the customer is still chasing us for the same and as per the tracking status no action has been taken after 10/14/2020. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 8 November, 2020 09:30:19 
Subject: Late Collection: Case id - 1575589 Order Date: 9/26/2020 Order ID: 6227520949 

Hi Team, 

Please assist us the below collection. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 1575589 

Order Date: 9/26/2020 

Order ID: 6227520949 

Tracking ID: RP10130001575 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 10/13/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

Manish 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1a160f886bef46fc797608d8974b227a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637425696258239170%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3GJaCmaOVaydQI78aY%2BJLJ%2FMt4CFkl8va6uULDkqzHY%3D&reserved=0 | 
www.landmarkgroup.com ] 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com