Subject: RMA showing cancelled.
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 5 Dec 2020 06:05:02 -0700 (MST)

Hi Team, 

Subject: RMA showing cancelled. 

ORDER NO : 6237710732 
RMA TRACKING ID : 46378843022 
RMA No: 1000150877 
Ticket No: 1824066 

Issue Description: As per the hybris, the status of the above RMA is showing cancelled. However, as per the tracking id 46378843022 , the status is showing "delivered DLVD" on 17 Nov 2020. Now the customer is asking for refund for the mentioned RMA. 

Assistance Required: Kindly do the needful. 

Regards, 
Yasser.