Subject: Re: WWD Homecentre damaged item// 8201452363
From: Mohammad Shafeeque <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 5 Dec 2020 05:14:22 -0700 (MST)

Hi Team, 

Any update? 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]> 
Sent: Tuesday, November 17, 2020 12:40:34 PM 
Subject: WWD Homecentre damaged item// 8201452363 

Hi Team, 

Problem Statement: WWD Homecentre damaged item 

Order Date : 04/09/2020 

Order ID: 8201452363 
Tracking ID: 14912528201452363 
Assistance Required: Damaged Item Received. 

Issue Description: Customer emailed us informing that he/she received the item on 10/10/2020 but the item which they recieved is damaged, customer also provided us the pictures of damaged item. 

Now customer is asking for return and a refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Algaily.