Subject: Need cancellation
From: Mohamed Kamal <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Sat, 5 Dec 2020 03:49:13 -0700 (MST)

Hi Team, 

Problem Statement: Order not delivered, Need cancellation 

Order Date : Apr 22, 2020 
Order ID: 6485126550 
Return Tracking ID: 45943658773 

Assistance Required: Need cancellation. 

Issue Description: As per hybris the order was placed on Apr 22, 2020 and was shipped to aramex on 4/23/20, . 
However when I tracked the order in aramex website the number is showing Invalid number / data not currently available. 

and the customer wants to cancel the order, 

Kindly assist on this. 

Regards, 
Kamal