Subject: Missing Items Issue - 8215309117
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 5 Dec 2020 03:46:31 -0700 (MST)

Hi Team, 

With reference to the order number: 8215309117 

Customer reported receiving only 2 items in this order. The missing items are as follows: 
162052811 - - Juniors Key Teether 
162384894 - Tommee Tippee - Tommee Tippee 2+1 Promo Feeding Bottle Set - 150 ml 
162384895 - Tommee Tippee - Tommee Tippee Closer to Nature 3+3 Feeding Bottle Set - 260 ml 
104705110 - - The First Years First Keys 
162052765 - - Juniors Safety Food Feeder 
162358632 - - Juniors Printed Sleeveless Bodysuit - Set of 5 
162052812 - - Juniors Silicone Food Feeder with Ring Handle 
162607229 - - Juniors Printed Closed-Feet Sleepsuit - Set of 3 
162052763 - - Juniors Food Feeder 

Refund Value Of Missing Items: KWD17.59 

We raised Child Ticket to confirm whether the items were sent or not and as per their investigation the following container ID is ECKWT55866 missing or not delivered. 

We request you to please check and advise further. Thank you for your help! 

Regards, 
Apoorv